Get help

Here are our current  Drop In and Outreach Surgeries 
Find out more about donating to help refugees and migrant communities.
Find out more about Hosting a Refugee.
About us …
We are a BME homelessness charity. We provide free, multilingual and confidential advice and information services.
We’ve been around since 1995 and observed at close hand the housing situation for BME communities, refugees and asylum seekers, and new migrants for over 23 years.
People come to us mostly by word of mouth, because we understand cultural differences, racism and the complex housing issues affecting our communities. We are trusted to help turn people’s lives around, when often they have been turned away by others.
Our staff team are diverse and come from all backgrounds. We respect cultural differences and several of us know what it is to be homeless or suffer hate crimes.
We can help you with rehousing and reinstatement of Home Office support and long term resolution.
We can help you avoid an illegal evictions or press for essential repairs.
We will also represent you if you suffer hate crime.
Perhaps you have money worries or need to know about your benefit entitlements.
You may be an EU migrant who needs help with claiming your rights, self employment issues or tax credits etc.
We also offer crisis support for destitute refugees and asylum seekers and will accept referrals from paid caseworkers from other non profits.
Click here for a copy of our client privacy notice.

Lifeline Advice and Information Service

The Service aims to prevent and alleviates homelessness and destitution amongst refugees and asylum seekers, including those who have been refused,  through the provision of a proactive casework service, and where possible, emergency support in the form of community hosting and emergency grants. more

Frontline Homelessness Advice Service

The Frontline Homelessness Advice Service offers essential advice and support to deal with the challenges for newly granted refugees having to rapidly move from one system of housing support to another.  The Service also assists people to access social housing and to challenge poor housing conditions and racist hate crime.  more.

New Migrants Action Project

The New Migrants Action Project plays a key role in aiding people who have recently arrived in Scotland after seeking refuge from countries around the world.    Our diverse, multilingual team of four staff assist clients to secure paid work, know their rights and make the right decisions for their future. The project is doing ground breaking work assisting the Roma community.  more.

Money Skills Project

Our Money Skills Project offers multilingual advice, information and financial skills training through a multilingual staff team of four.  The project tackles the root causes of homelessness in order to help break the poverty cycle more.

Room for Refugees

Community hosting for destitute refugees and asylum seekers. Pioneered by us in 2002. We operate a strict referral and screening policy. It provides a safe haven as well as pastoral support. The programme allows individuals to assist directly in the refugee crisis.  Our hosts are unpaid volunteers who offer free shelter in their home or other property. Hosts live all over Scotland and the rest of the UK and come from diverse backgrounds. All are motivated to help men, women and children fleeing war and persecution. For more info call our advice line on 0141 353 2220 and ask for Chris or Sunny. Volunteers can offer a spare room or give a financial donation to help us continue our work.  


In 2015-16 we recruited 202 international volunteer medics, nurses and general volunteers.  We sent them to Lesvos to support the wider humanitarian effort where they assisted 500,000 refugees who crossed the Agean Sea from Syria, Iraq and Afghanistan in 2015. Currently, we have volunteers all over Scotland and the rest of the UK who offer temporary spare rooms to people from refugee backgrounds. We also operate a volunteer programme from our Glasgow base. more

Crisis Campaigns

Greece and Italy are at the front-line of the world’s biggest wave of mass-migration of refugees since World War 2.  All the way along the route into Europe through the Balkans there is virtually no humanitarian response, and those in need rely on the goodwill of unpaid volunteers for shelter, food, clothes, and medical assistance.  In 2015/16 we provided funding to the Greek and Italian lifeguards assisting refugees crossing into Europe. We are now supporting the dependents of Syrian refugees already in the UK to leave war zones. Find out more how you can help.