About Us

Positive Action in Housing is an independent homelessness and human rights charity dedicated to supporting people from refugee and migrant backgrounds.

We believe in a society where everyone has the right to live safe and dignified lives, free from poverty, homelessness or discrimination.  We will continue our work until we have a society that treats everyone fairly, respects people’s human rights and leaves no one destitute.

Helping Refugees since 1995

Positive Action has helped over 12,000 families from refugee and migrant backgrounds rebuild their lives over the last 22 years.  Because we believe everyone should get the help they need in a crisis – regardless of colour, religion or nationality.  We believe everyone has the right to live stable and fulfilled lives free from poverty, homelessness or racial discrimination.

The charity is based in the City Centre of Glasgow and employs 12 members of staff. We have around 20 office volunteers throughout the year.   In addition we have a global network of 5,500 volunteers – mainly Scotland, the UK and the US – available to host and practically assist people from refugee backgrounds in crisis situations.

Our unique perspective

Our board, staff team and volunteers are diverse in terms of experience, expertise and reflect the backgrounds of the people we are trying to help.  Many have direct knowledge or experience of the social issues we are trying to address.   This means we have a unique understanding of what it is to be excluded and discriminated against within society because of your colour or where you come from.

Because our volunteers are multilingual and come from similar backgrounds themselves we are able to empathise and retain a high level of trust amongst our beneficiaries and the communities that we aim to serve. There is a common understanding of the problems experienced by service users and many issues are understood without the need for extra justification by our service users.

Our expertise

Because many of our staff team and volunteers are multilingual and because we serve so many clients, we can accurately identify and understand the widespread problems and find the right solutions.  Our 20 years of experience, our knowledge of the system and the connections we have enable us to implement these solutions quickly and efficiently.  And because the charity is independently funded, and because of the nongovernmental nature of our work, we are unafraid to pioneer solutions that have not been tackled by establishment peers.

We have 169 member organisations supporting us in our fight for the right to live safe and dignified lives, free from poverty, homelessness, racism and xenophobia.  We are proud of our role in leading human rights campaigns and our track record in overturning bad policy that adversely affects people’s basic human rights and right to equality

Our unique set of skills, experience, knowledge and connections means we can enable you to help individuals, families and children in specific and practical ways that will help them rebuild their lives.  To continue this work, we depend on the support of government, charitable trusts, our members and individuals, trade unions and academic bodies.

If you would like to support our work, please visit our page on Donating to Refugees.

If you are an organisation sharing our values and would like to partner with us or support our work, please visit our page on Partnering with Positive Action.