The Frontline Housing Advisory Service has outreach surgeries throughout Glasgow. These drop-ins take place each day. The surgeries provide free, independent, multilingual and culturally sensitive housing information and advice. If you would like further information, please contact our casework team on 0141 353 2220. More surgeries will be set up in other areas in the near future.

Updated List of Surgeries  - from July 2007

Below is an updated list of all our Outreach Surgeries. The Fronline Housing Advisory Service works within Positive Action in Housing and will have 2 extra drop in surgeries in the PAIH Office on 98 West George Street. As well as housing advice, a drop in surgery has also been arranged for destitute asylum seekers on a Friday.

Monday

Sighthill Community One Stop Shop,
Flat 5/6

6 Fountainwell Square

Sighthill

G21 1RB

10am to 12 Noon

Eastwood Parish Church
5 Mansewood Road

Pollokshaws

G43 1TW
10am to 12 Noon

Tuesday
YMCA
33 Petershill Drive

Balornock

G21 4QQ
10am to 12 Noon

Housing Advice Drop In - PAIH Office
2am to 4pm

Wednesday
Crossroads Youth and Community Association

19a Belleisle Street

Govanhill

G42 8HL
10am to 12 Noon

Housing Advice Drop In - PAIH Office
2am to 4pm

Thursday
Jubilee Social Centre
30 Elderpark Street

Govan

G51 3SJ
10am to 12 Noon

Rosemount Flexicentre
102 Royston Road

Royston

G21 2NU 

12 Noon to 2pm

Friday
Dumbarton Road Corridor Community Forum
102 Kingsway

Scotstoun

G14 9YS
10am to 12 Noon

Destitution Surgery- PAIH Office
2am to 4pm

PAiH Office drop in Surgeries will take place on 98 West George Street, Glasgow
For more information, please contact our Casework Team on 0141 353 2220,
Monday to Friday 9am - 5pm.

free, independent, multilingual, culturally sensitive advice service.

• Are you a refugee and unaware of the social housing sector in this country?
• Do you have problems asking for help because English is not your first language?
• Have you or your family experienced racial harassment?
• Is you house too small for your needs?
• Are you having problems with your landlord?
• Are you living in a council/housing association property, which needs repairs?
• Are you older and feel you may need sheltered housing?
• Do you feel isolated and would you prefer to live closer to your own community, shops and places of worship?
• Do you want to apply for a Housing Association or a Council house but are not sure of how to do it?
• Do you work for a community organisation or an advice agency but require specialist housing information in order to resolve a clients housing problems?

Our advice service is based in Glasgow. However, we accept referrals from anywhere in Scotland.

we advise organisations and individuals

Positive Action in Housing's housing advice service  provides free, independent, multilingual and culturally sensitive outreach housing information and advice in Glasgow, and elsewhere according to demand, to enable minority ethnic and refugee communities to access safe, affordable housing.

homelessness, racial harassment, discrimination, poor housing

We particularly aim to assist and support people facing homelessness, racial attacks, bad housing conditions, and people from refugee communities who have received a positive decision and require to leave their NASS accommodation.

dignity and respect

It is our policy to treat every client with dignity and respect. Your case details will be kept strictly confidential.

• Our caseworkers are multilingual.

• We also have access to freelance interpreter for over 60 languages.

• We offer office based and locally based outreach surgeries  
• We accept referrals from organisations anywhere in Scotland.
• You may contact us yourself or through an organisation. We accept information requests by email.
• If we cannot assist you, we can refer you onto another organisation that will.
• We may be able to provide information immediately, which may resolve your particular problem. If your problems are more complex we will ask you to come in and see a housing advisor.
• If you are unable to come and see us, we may be able to visit you.
• Once we have all the information we will make an assessment of your housing needs and work with you to decide the best course of action.
• We will write letters and contact relevant organisations on your behalf. Copies of all correspondence and action taken will be copied to you immediately.
• All information relating to your case is treated with the strictest confidence and we will not divulge any information to any other party without your written authorisation.

To get free, confidential advice or make a referral, please call our casework team on 0141 353 2220. Or email your query to home@paih.org.