Lifeline Advice and Information Service

The Service aims to prevent and alleviates homelessness and destitution amongst refugees and asylum seekers, including those who have been refused,  through the provision of a proactive casework service, and where possible, emergency support in the form of community hosting and emergency grants.
We can help you at our drop in surgeries, by doing one to one casework and accepting referrals from other organisations. Our caseworkers run daily drop in surgeries for refugees and asylum seekers each week. they also carry out detailed casework representing our clients to the Home Office, Migrant Help, Serco and others. We also provide advice to external caseworkers trying to assist their clients to find resolution. They may be signposted to us by other agencies, city council homelessness service and social work. See our annual report here which highlights cases of people we have advised and supported.
What help can I get?
  • Information and advice about rights and entitlements
  • Information on the support options available to you
  • Help with collecting destitution evidence for Section 4 applications
Find out more
If you would like more information about this service or to access it, please call our advice line on 0141 353 2220.
Click here for drop in surgeries
Our face-to-face services are provided by appointment only. For our business hours click here .