Cultural Awareness Workshop

Course Outline:

This half day workshop will encourage participants to explore assumptions about other cultres and thier own, and recognise ways of interacting more effectively with people from other cultures. the course will explore aspects of cultural difference which may affect our interactions and the services we deliver to a multi-cultural community.

This course is highly participative, involving case studies, group exercises and open discussion. Course packs are comprehensive.

Who should attend?

Anyone who works with service users from diverse, multiracial backgrounds; anyone working in social work, housing, welfare, education, employment, health, community development or the justice system.

Course Outcomes:

• Explore the meaning of 'culture' and what it means to you
• Understand the extent to which culture impacts the way in which we interact with one another
• Be able to describe some of the ways in which different groups of people may differ in terms of customs and practices, and ways of communicating;
• Know how to communicate effectively and overcome language barriers
• Be equipped to effectively review and update your organisation's policy and practice accordingly.

'Course information was excellent and very knowledgeable. The trainer was also very knowledgeable and made the training course very enjoyable' 'Excellent coverage of topic and have knowledge and confidence to now put it into practice'

To book your place, please contact Zandra Yeaman, Training Manager, Positive Action in Housing Ltd, 98 West George Street, Glasgow, G2 1PJ, Tel: 0141 353 2220, email training@paih.org