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Have you got refugee status?
Seeking asylum?
What do you need help with?
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Asylum and immigration
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I need help submitting my asylum application
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Appointment Clinics and Outreach Surgeries
Free, independent and multilingual advice and information for people from BME, refugee and migrant communities.
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Guidance used by UK Visas and Immigration to make decisions in asylum and human rights applications
Policy and information notes from gov.uk
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Help to meet vital travel costs
Asylum applications have to be submitted in person in Croydon, yet most asylum seekers can’t afford the cost of…
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The Right to Remain Toolkit
A guide to the UK immigration and asylum system
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Appointment Clinics and Outreach Surgeries
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I’m looking for help with ARC, BRP or ASPEN cards
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Aspen Card Problems
If your ASPEN CARD does not work, or you have not received it, or have lost it...
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BRP Card
The Biometric Residence Permit (BRP) is a government-issued physical card carried by Refugees and immigrants in the UK as a…
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Help with the ARC Card
The Application Registration Card (ARC) is a credit card-sized plastic card issued by the Home Office to individuals who claim…
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Aspen Card Problems
- I want to find out about life in Britain
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I’m from Ukraine
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PAIH Guidance for Ukraine Sponsorship Scheme and Visa Application - in Ukrainian
ЩО ВАРТО ЗНАТИ, ЯКЩО ВИ ПЛАНУЄТЕ ПЕРЕЇХАТИ ДО БРИТАНІЇ ЗА ПРОГРАМОЮ «HOMES FOR UKRAINE»
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PAIH Guidance for Ukraine Sponsorship Scheme-ENG
Everything you need to know about moving to the UK under Ukraine Sponsorship Scheme.
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Resources for people fleeing Ukraine
Includes information on humanitarian corridors, border crossing, travelling further, asylum, practical resources, shelters/accommodation, phone calls and communication, information and…
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PAIH Guidance for Ukraine Sponsorship Scheme and Visa Application - in Ukrainian
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I’m from Afghanistan
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Afghan Academy - Helpline and Resources
Afghan Academy’s helpline provides emergency services for the Afghan community, local authorities and sector agencies in need of support.…
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Afghanistan Country of Origin Information (COI)
The Afghanistan COI Repository presents current country information on Afghanistan using national, regional and international sources. Supported by Refugee Action…
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Afghanistan Resources from GMIAU
Greater Manchester Immigration Advice Unit has set up information about Afghanistan and summarises the options for people seeking asylum in…
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Doctors of the World - multilingual resources to support people from Afghanistan
To support people from Afghanistan, Doctors of the World has compiled a list of resources for individuals and for professionals…
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Government statement on eligibility for the Afghan citizens resettlement scheme
The government has released a policy statement on eligibility for the Afghan citizens resettlement scheme. The update contains details on…
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Handbook: UK Immigration Options for Afghan Citizens
What does the Afghanistan crisis mean for the status of Afghans in the UK? This handbook gives an overview of…
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Afghan Academy - Helpline and Resources
- I’m from the EU
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I need help submitting my asylum application
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Education
- I want to learn English
- I want to send my child to school
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Can I get help with costs?
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Education funding options for young refugees and asylum seekers
An overview of providers of grants to support young people's education, including the cost of fees, travel, resources and equipment.…
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Get some tech
Fill out this form to request a smartphone or laptop
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How to get a Bus Pass
Information on how to get a bus pass in Scotland for an Asylum Seeker.
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Education funding options for young refugees and asylum seekers
- I want to go to University
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Healthcare
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HC2 certificates (full help with health costs)
If you are an asylum seeker or a refugee living in Scotland, you have the right to NHS healthcare while…
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Healthcare for refugees and asylum seekers in Scotland
The Scottish Government decides how healthcare is provided in Scotland. This is not linked to immigration control, which is a…
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Register with a doctor in Glasgow
NHS list of doctors in Glasgow
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HC2 certificates (full help with health costs)
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Housing
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I am seeking asylum
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Home office guidance on living in asylum accommodation
Home Office guide for asylum seekers staying in temporary accommodation while their claim for asylum is assessed.
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Positive Action Network
Discover useful contacts and resources for people from BME, refugee, asylum-seeking, and migrant communities. Access a wide range of support…
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Home office guidance on living in asylum accommodation
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I’m a new refugee
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Appointment Clinics and Outreach Surgeries
Free, independent and multilingual advice and information for people from BME, refugee and migrant communities.
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Know your housing rights as a new refugee
Received a positive asylum decision? Are you a newly granted refugee or just been given leave to remain? Have you…
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Moving into a new house
Once someone who is seeking asylum secures their refugee status, they are asked to move on from their temporary asylum…
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Positive Action Network
Discover useful contacts and resources for people from BME, refugee, asylum-seeking, and migrant communities. Access a wide range of support…
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Appointment Clinics and Outreach Surgeries
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I am homeless
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Positive Action Network
Discover useful contacts and resources for people from BME, refugee, asylum-seeking, and migrant communities. Access a wide range of support…
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Useful information - for homeless or at risk refugees and asylum seekers
Some useful information for people from refugee or migrant backgrounds at risk of homelessness and destitution
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Where can I find a list of all social housing in Scotland?
This page will take you to a list of all Registered social landlords in Scotland, so you can decide who…
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Positive Action Network
- I need help for a child, or a vulnerable adult
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I have a problem with my accommodation
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I’ve been told to leave my accommodation
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Appointment Clinics and Outreach Surgeries
Free, independent and multilingual advice and information for people from BME, refugee and migrant communities.
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Know your housing rights as a new refugee
Received a positive asylum decision? Are you a newly granted refugee or just been given leave to remain? Have you…
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Appointment Clinics and Outreach Surgeries
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I want to fix my accommodation problem, or move accommodation
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Appointment Clinics and Outreach Surgeries
Free, independent and multilingual advice and information for people from BME, refugee and migrant communities.
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Positive Action Network
Discover useful contacts and resources for people from BME, refugee, asylum-seeking, and migrant communities. Access a wide range of support…
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Problems with your asylum accommodation?
What to do if you have problems with your asylum accommodation or want to move.
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Where can I find a list of all social housing in Scotland?
This page will take you to a list of all Registered social landlords in Scotland, so you can decide who…
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Appointment Clinics and Outreach Surgeries
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I’ve been told to leave my accommodation
- I’m looking for information for Ukranians
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I am seeking asylum
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The law
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I want to know about my rights
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Appointment Clinics and Outreach Surgeries
Free, independent and multilingual advice and information for people from BME, refugee and migrant communities.
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Guidance used by UK Visas and Immigration to make decisions in asylum and human rights applications
Policy and information notes from gov.uk
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Know your housing rights as a new refugee
Received a positive asylum decision? Are you a newly granted refugee or just been given leave to remain? Have you…
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The Right to Public Funds for Children and Vulnerable Adults in Scotland
Children and vulnerable adults in households with No Recourse to Public Funds (NRPF) face significant barriers to accessing mainstream welfare…
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The Right to Remain Toolkit
A guide to the UK immigration and asylum system
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What are human rights?
From the Equality and Human Rights Commission
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Appointment Clinics and Outreach Surgeries
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I want to challenge a decision
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Challenging your reporting conditions
If you have made an immigration application or have claimed asylum you may have to report (sign) at the Home…
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Guidance used by UK Visas and Immigration to make decisions in asylum and human rights applications
Policy and information notes from gov.uk
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How to sue the Home Office
The Home Office often makes mistakes when exercising its immigration powers. The high appeal success rates bear testimony to this:…
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WriteToThem
WriteToThem makes it easy to write to the politicians who represent you – even if you don’t know who they…
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Challenging your reporting conditions
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I want to find a lawyer
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Find a lawyer
Find a solicitor to help with your asylum or immigration case.
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Find a lawyer in England
Search the Law Society database
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Find a lawyer in Glasgow
Search the Law Society of Scotland database to find contact details of law firms
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Positive Action Network
Discover useful contacts and resources for people from BME, refugee, asylum-seeking, and migrant communities. Access a wide range of support…
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Find a lawyer
- I want to report a crime
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I want to know about my rights
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Work and money
- Help with work
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Help with money
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I have no recourse to public funds
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Free food
Links to food banks
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Positive Action Network
Discover useful contacts and resources for people from BME, refugee, asylum-seeking, and migrant communities. Access a wide range of support…
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The Right to Public Funds for Children and Vulnerable Adults in Scotland
Children and vulnerable adults in households with No Recourse to Public Funds (NRPF) face significant barriers to accessing mainstream welfare…
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Free food
- I have a problem with my ASPEN card
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I need advice on paying bills
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Appointment Clinics and Outreach Surgeries
Free, independent and multilingual advice and information for people from BME, refugee and migrant communities.
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How to pay your bills
A self-help guide
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Money Saving Expert
MoneySavingExpert.com is the UK's biggest consumer website, with more than 16 million users a month. The site's dedicated to cutting…
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Appointment Clinics and Outreach Surgeries
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How do I open a bank account?
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Appointment Clinics and Outreach Surgeries
Free, independent and multilingual advice and information for people from BME, refugee and migrant communities.
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Asylum seekers in the UK: How to get a bank account
This briefing tells you how to get a bank account. Content created by Positive Action in Housing. See also: https:/…
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How to get a Bank Account (Scotland only)
Information on the requirements for banks in Scotland to open an account for an Asylum Seeker.
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Refugees and asylum seekers: how to get a bank account
If you are unsure if you have the correct documents, or how to open an account, read our guidance below:
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Appointment Clinics and Outreach Surgeries
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I have no recourse to public funds
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Can I get help with travel and technology?
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Get a bicycle
Fill out this form to request a free bicycle
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Get some tech
Fill out this form to request a smartphone or laptop
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Get Zoom
Video calls and meetings
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Help to meet vital travel costs
Asylum applications have to be submitted in person in Croydon, yet most asylum seekers can’t afford the cost of…
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How to get a Bus Pass
Information on how to get a bus pass in Scotland for an Asylum Seeker.
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Get a bicycle