Five Mottos for Equality, Diversity and Inclusion (Full day/ 7 hour course)
This one-day training discusses the two key areas where charities should strive to achieve equality, diversity and inclusion: in the design and delivery of its services; and in the workplace itself.
Diversity takes a wide variety of visible and invisible forms – many more than those protected by law (race, age, disability etc). A staff group composed of people from many backgrounds and identities, with varied personalities, skills and perspectives, has many advantages. But such differences can also be a source of tension, misunderstanding and even hostility. And the differences between ourselves and those we work for can prevent us from understanding their needs and perspectives.
In this interactive course, we will consider five models to guide our approach to working with diversity. They provide touchstones to aid empathy, give valuable insight on our interactions and, taken together, can greatly improve equality & inclusion.
Through discussion of different case studies and scenarios, we consider how we can improve the way we work with our colleagues and with the people we support. We explore why some people ignore or deny the discrimination that others experience; how to respond to misunderstandings or offence; and the impact of our inner narratives on our interactions. We also consider how different groups may experience our organisation and work to counter common barriers to people fully benefiting from our service.
The course is participative and focuses on practical examples through, as well as theoretical underpinnings.
Course topics:
Defining ‘equality’, ‘diversity’ and ‘inclusion’
The role of the dominant identity and ‘human neutral’
Which aspects of diversity are protected by law and why?
Identifying unintentional discrimination and why it is often hidden from us
Separating intention from impact in communication
Designing services that are experienced as ‘for people like me’
A communication technique for overcoming division and misunderstanding