Our impact

An infographic of our main achievements during the past year and a glimpse into the lives of some of the people we supported. In 2023/24, together, we supported...


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children, women and men

from 4,038 BME, refugee, asylum seeking and immigrant households from ninety-four countries of origin to overcome crises and rebuild their lives by providing housing and social welfare advice, rights information, casework, and direct humanitarian support in the form of emergency provisions and shelter


Read Hashem and Sama ’s story


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Families and individuals were helped to resettle

Aided by sessional workers and volunteers, the Housing & Homelessness Team received over 2,500 requests for crisis support and homelessness assistance via our Homelessness Helpline and email enquiries (a 25% increase on the previous year). It provided detailed advice, information, and casework representation to 1,082 households needing housing or homelessness assistance, representing an 11% increase compared to the previous financial year.


Read Zahra and her family’s story


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children, women and men sheltered through our pioneering Room for Refugees Network

524 households from 40 countries incl. Iran, Afghanistan, Iraq, Syria and Ukraine. Providing 149,736 placement nights of shelter, saving the UK and Scottish governments £15M in housing costs.


Read Aileen and Kseniia’s story


£0.3M

Funds raised for our beneficiaries

In 2023-24 by our Financial Inclusion and Migrants Rights Project from social security entitlements and savings went back into the Scottish economy.


Read Irina’s story

Our Emergency Relief Fund distributed charitable support, clothes, food, energy, and travel grants totalling
£0K

Distributed from our Emergency Relief Fund

938 adults and 371 children from 52 countries, including Iran, Iraq, Syria, the State of Palestine, Sudan, and Ukraine. Annual Winter Surgery distributed c. £50K in food, clothing, travel and digital resources to more than 400 families.


Read Vlad and Nataliia’s story


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Families and individuals from 54 countries were supported to be digitally connected

Our Digital Inclusion Project (now closed) distributed 569 SIM cards, mobile phones, laptops for educational purposes, WiFi dongles and internet connections (MiFi's) to adults and children.


Read Patience and Benjamin’s story

Our service users were from
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Countries, including Iran, Iraq, Ukraine, the State of Palestine, Romania, Sudan and Syria.

81% of all households (3,284) had refugee status, leave to remain or were seeking asylum in the UK.


Read Rose’s story


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of all beneficiaries live in poverty or deprivation

For comparison, 21% of the general population of Scotland lives in poverty.


Read Oksana’s story

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