Money advice

Aspen Card Problems

If your ASPEN CARD does not work, or you have not received it, or have lost it...

Refugees and asylum seekers: how to get a bank account

If you are unsure if you have the correct documents, or how to open an account, read our guidance below:

How to get help

The best way to get help is to fill in the online self-referral form. This gives us a chance to find out what the problem is and allocate your case if we can help. We also run drop-ins and outreach surgeries where you can get initial advice regarding housing, welfare rights, energy debt, evisas, and resettlement matters. All our services are tailored for people from refugee and migrant communities.

Positive Action Network

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Discover useful contacts and resources for people from BME, refugee, asylum-seeking, and migrant communities. Access a wide range of support organisations that offer multilingual and multicultural services. Resources throughout Scotland and the entire UK.

How to pay your bills

A self-help guide

Money Saving Expert

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MoneySavingExpert.com is the UK's biggest consumer website, with more than 16 million users a month. The site's dedicated to cutting your bills and fighting your corner with journalistic research, cutting-edge tools and a massive community – all focused on finding deals, saving cash and campaigning for financial justice.