Refugees

HC2 certificates (full help with health costs)

If you are an asylum seeker or a refugee living in Scotland, you have the right to NHS healthcare while you are here. This briefing tells you how to get full help with your healthcare expenses.

Homeless in Glasgow?

Some useful resources for people from refugee or migrant backgrounds. Remember to check out the interactive food map.

Refugees and asylum seekers: how to get a bank account

If you are unsure if you have the correct documents, or how to open an account, read our guidance below:

Help with the ARC Card

The Application Registration Card (ARC) is a credit card-sized plastic card issued by the Home Office to individuals who claim asylum. The ARC demonstrates that you are a current asylum claimant awaiting the outcome of your full asylum claim. This page explains when you do and don't need an ARC, and what to do if you have any problems.

Resources for people fleeing Ukraine

Includes information on humanitarian corridors, border crossing, travelling further, asylum, practical resources, shelters/accommodation, phone calls and communication, information and journalism, medical support, psychological support, resources for companies and job seekers, legal support, and how to offer support.

How to get help

The best way to get help is to fill in the online self-referral form. This gives us a chance to find out what the problem is and allocate your case if we can help. We also run drop-ins and outreach surgeries where you can get initial advice regarding housing, welfare rights, energy debt, evisas, and resettlement matters. All our services are tailored for people from refugee and migrant communities.

Positive Action Network

Discover useful contacts and resources for people from BME, refugee, asylum-seeking, and migrant communities. Access a wide range of support organisations that offer multilingual and multicultural services. Resources throughout Scotland and the entire UK.

Know your housing rights as a new refugee

Received a positive asylum decision? Are you a newly granted refugee or just been given leave to remain? Have you receive a letter from Mears Group telling you to leave your accommodation? Then read this briefing.

Housing rights and options for Ukrainians - UKR/ENG

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