All resources

Aspen Card Problems

If your ASPEN CARD does not work, or you have not received it, or have lost it...

HC2 certificates (full help with health costs)

This briefing tells you how to get full help with your healthcare expenses.

Do you need an ARC card?

The ARC is a credit card-sized plastic card issued by the Home Office to individuals who claim asylum. It contains information about the holder’s identity or claimed identity although it is not evidence of identity.

Refugees and asylum seekers: How to get a bank account

Find out the steps to take to get a UK bank account if you're a refugee or asylum seeker.

Emergency Homelessness in Glasgow

Are you a refused asylum seeker? Are you destitute in Glasgow with no recourse to public funds? Are you helping someone in this situation? Then here are some tips on what to do.

Resources for people fleeing Ukraine

Includes information on humanitarian corridors, border crossing, travelling further, asylum, practical resources, shelters/accommodation, phone calls and communication, information and journalism, medical support, psychological support, resources for companies and job seekers, legal support, and how to offer support.

Free bus travel in Scotland for under 22s

All young people and children aged 5-21 years are supposed to be able to access Free Bus Travel Scheme from 31 January. But sadly the system blocks asylum seekers and those not born in the U.K., sending them on a fruitless merry go round.

Are asylum seekers in the U.K. allowed to work or volunteer while awaiting their asylum decision

The Home Office may grant permission to work to asylum seekers whose claim has been outstanding for more than 12 months through no fault of their own.

Appointment Clinics and Outreach Surgeries

Free, independent and multilingual advice and information for people from BME, refugee and migrant communities.

Free food

Links to food banks

Get some tech

Fill out this form to request a smartphone or laptop

BRP Card

The Biometric Residence Permit (BRP) is a government-issued physical card carried by Refugees and immigrants in the UK as a form of identification. In addition to your name and birthplace, the permit will also contain biometric information (your photo and fingerprints), and information about the specific status that you hold.

Guidance in Ukrainian for UK sponsor programme


Home office guidance on living in asylum accommodation

Home Office guide for asylum seekers staying in temporary accommodation while their claim for asylum is assessed.

ESOL Courses

Visit this link  Learn English online in Glasgow Here are some websites that will help you to learn English…

The Right to Remain Toolkit

A guide to the UK immigration and asylum system

BME, Refugee and Migrants Directory

Links to a wide range of support organisations without language or cultural barriers

Education funding options for young refugees and asylum seekers

An overview of providers of grants to support young people's education, including the cost of fees, travel, resources and equipment. Please visit each provider's webpage to confirm eligibility criteria and application deadlines.

Afghanistan Country of Origin Information (COI)

The Afghanistan COI Repository presents current country information on Afghanistan using national, regional and international sources. Supported by Refugee Action and developed jointly by Asylos, ARC Foundation and Clifford Chance, this will be updated every Thursday until further notice.

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