All resources

HC2 certificates (full help with health costs)

If you are an asylum seeker or a refugee living in Scotland, you have the right to NHS healthcare while you are here. This briefing tells you how to get full help with your healthcare expenses.

Aspen Card Problems

If your ASPEN CARD does not work, or you have not received it, or have lost it...

Homeless in Glasgow?

Some useful resources for people from refugee or migrant backgrounds. Remember to check out the interactive food map.

Refugees and asylum seekers: how to get a bank account

If you are unsure if you have the correct documents, or how to open an account, read our guidance below:

Help with the ARC Card

The Application Registration Card (ARC) is a credit card-sized plastic card issued by the Home Office to individuals who claim asylum. The ARC demonstrates that you are a current asylum claimant awaiting the outcome of your full asylum claim. This page explains when you do and don't need an ARC, and what to do if you have any problems.

Are asylum seekers in the U.K. allowed to work or volunteer while awaiting their asylum decision?

The Home Office may grant permission to work to asylum seekers whose claim has been outstanding for more than 12 months through no fault of their own.

The Right to Remain Toolkit

A guide to the UK immigration and asylum system

What are human rights?

From the Equality and Human Rights Commission

How to get a Bus Pass

Information on how to get a bus pass in Scotland for an Asylum Seeker.

Free food

Links to food banks

Resources for people fleeing Ukraine

Includes information on humanitarian corridors, border crossing, travelling further, asylum, practical resources, shelters/accommodation, phone calls and communication, information and journalism, medical support, psychological support, resources for companies and job seekers, legal support, and how to offer support.

BRP Card

The Biometric Residence Permit (BRP) is a government-issued physical card carried by Refugees and immigrants in the UK as a form of identification. In addition to your name and birthplace, the permit will also contain biometric information (your photo and fingerprints), and information about the specific status that you hold.

Useful information - for homeless or at risk refugees and asylum seekers

Some useful information for people from refugee or migrant backgrounds at risk of homelessness and destitution

Positive Action Network

Discover useful contacts and resources for people from BME, refugee, asylum-seeking, and migrant communities. Access a wide range of support organisations that offer multilingual and multicultural services. Resources throughout Scotland and the entire UK.

How to get help

The best way to get help is to fill in the online self-referral form. This gives us a chance to find out what the problem is and allocate your case if we can help. We also run drop-ins and outreach surgeries where you can get initial advice regarding housing, welfare rights, energy debt, evisas, and resettlement matters. All our services are tailored for people from refugee and migrant communities.

Education funding options for young refugees and asylum seekers

An overview of providers of grants to support young people's education, including the cost of fees, travel, resources and equipment. Please visit each provider's webpage to confirm eligibility criteria and application deadlines.

Know your housing rights as a new refugee

Received a positive asylum decision? Are you a newly granted refugee or just been given leave to remain? Have you receive a letter from Mears Group telling you to leave your accommodation? Then read this briefing.

Problems with your asylum accommodation?

What to do if you have problems with your asylum accommodation or want to move.

PAIH Guidance for Ukraine Sponsorship Scheme and Visa Application - in Ukrainian

ЩО ВАРТО ЗНАТИ, ЯКЩО ВИ ПЛАНУЄТЕ ПЕРЕЇХАТИ ДО БРИТАНІЇ ЗА ПРОГРАМОЮ «HOMES FOR UKRAINE»

Housing rights and options for Ukrainians - UKR/ENG

Please indicate your consent to this site’s use of cookies

Some cookies are essential for our site to function. We also use cookies for functionality and for performance measurement.